Three or four sentences
Short and specific.
Home / Instagram account help
What to write in an Instagram appeal
Short, calm and accurate works better than long and angry. Here is a simple structure you can write in your own words.
In an Instagram appeal, say who you are, that the account is yours, and why you think the decision is wrong, in three or four sentences. If you were hacked first, say when. Do not copy templates from the internet, threaten legal action or admit to things you did not do. Then complete any selfie or ID check.
Facts, not anger
Dates and what happened.
Then the ID step
Selfie or ID if asked.
A simple structure
- Who you are and that this is your account, with the username.
- What the account is used for: personal, a creator, or a small business.
- Why you believe the decision is a mistake, in one or two plain sentences.
- If it applies: the date you lost control after a hack.
What to leave out
- Copied templates. Many people send the same text.
- Threats, insults or legal demands.
- Admitting to rules you did not break.
- Passwords, codes or links.
Related: Instagram suspended: how to appeal and Instagram appeal sent, no reply.
What to send
- Your Instagram username (the public @handle).
- A screenshot of the notice or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened in the days before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your Instagram username and a screenshot of the notice.
- We tell you honestly whether this is something we can help with. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We prepare the appeal and the supporting details, to go through Instagram’s own channels.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Instagram users writing a first appeal.
- Creators and small businesses whose account is their shop.
- People who were hacked and then suspended.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Questions people also ask (2026)
How long does an appeal take?
Meta does not commit to a timeline. Waits vary widely, and identity checks can add to them. The appeal window shown on a disable notice is usually about 180 days, so note the date on yours.
Is there anywhere to go after a final no?
In the EU, Appeals Centre Europe can review Facebook and Instagram account decisions. It is free and non-binding, and Meta’s internal appeal must be finished first. Outside the EU there is no equivalent body for account decisions.
Disabled and no option to send ID?
Meta often asks for a video selfie instead of a document, or shows no upload at all. Record the selfie once, in good light, with no filters or glasses. If no option appears, screenshot the screen with the date. Sending repeated requests does not help.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
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Updated November 2026
For Instagram, the appeal starts from the notice at login or from Account Status in the app. Meta may ask for a video selfie before it looks at the appeal. A countdown on the notice shows how long the account can still be appealed. If both Instagram and Facebook went down together, see linked accounts disabled together. All official links: Instagram appeal links directory.
I emailed my appeal letter to Meta. Did it arrive?
Meta does not process account appeals by email. Paste a short version of your letter into the appeal field shown in the app, Account Status or Business Support Home.
What to send us
- The username or profile link.
- A screenshot of the exact notice, with the date visible.
- Whether you already appealed, and what Meta replied.
- Whether you still have the email and phone number on the account.
- Never your password or login codes.
Send it on WhatsApp or to team@unbanz.com.
QUICK ANSWERS
Good to know.
Can I write the appeal in my own language?
Yes. Clear and accurate matters more than the language.
Should I mention followers or income?
Briefly, if it explains what the account is for. It does not change the rules.
Does anyone need my password to help?
No. Never share your password or login codes. Anyone who asks for them is a risk.
Do I need to share my Instagram password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about an Instagram suspension?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.