Our franchise or multi-location Pages got disabled.

When locations share admins, ad accounts or a portfolio, one problem can spread.

Updated 13 November 2026

Find the shared element: an admin, an ad account, a payment method or the Business Portfolio. Request a review of the portfolio and Pages in Business Support Home, and appeal any restricted admin profile first. Do not recreate location Pages while reviews are open. Meta makes the final decision.

Shared admin

Often the link.

Portfolio review

Business Support Home.

No duplicates

Avoid new location Pages.

A safer structure

At least two admins with two-factor authentication.
Location Pages under one well-maintained portfolio.
No shared logins between locations.

Official links

Link	What it is for
Business Support Home (Account Quality) business.facebook.com/accountquality	The one place that shows ad account, Page, pixel and Business Portfolio restrictions, with Request review where it is offered.
Troubleshoot a disabled or restricted ad account www.facebook.com/business/help/422289316306981	Meta’s steps for ad accounts: on a computer, Business Support Home, then the restricted asset, then What you can do.
Request a review when restricted from advertising www.facebook.com/business/help/530209463124901	Only an admin can request it. Meta notes that reviews are limited and that a completed review is final.
Meta Business Suite and Business Help www.facebook.com/business/help	Help for Business Portfolio (formerly Business Manager), admins, verification and assets.

What to send us

Message us on WhatsApp or email team@unbanz.com with:

The account link or username, and which platform it is on.
A screenshot of the exact notice, with the date.
Whether an appeal was already submitted, and what happened.
Who holds admin access: the client, your agency, or both.
The Business Portfolio ID or ad account ID, if ads are involved.
Never your password or login codes.

Want it done for you?

If you would rather hand it over, see our fixed fees for account recovery. Your password stays with you, and fixed fees, paid upfront by card, with a 100% refund if the case fails. Unbanz is independent and cannot see inside Meta’s systems; the platform makes the final decision.

Meta appeal links directory, agency hub, white-label account recovery.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, Snapchat and Meta ad accounts, and claim usernames. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.

CLIENTS

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