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Hacked and disabled on the same day. Where do you start?
Takeover and disable often arrive together. Order matters.
If Facebook was hacked and then disabled the same day, treat it as a takeover that triggered a disable. Screenshot every screen, try facebook.com/hacked if you cannot reach the disabled notice, and use the disabled-account appeal from the login message when it appears. Say the account was taken over and used without you. Do not create a replacement profile. Meta makes the final decision.
Hacked page
If login details changed.
One appeal
Explain the takeover briefly.
Order of steps
- Write down what changed: email, phone, name, password, posts or ads you did not make.
- Open facebook.com/hacked and the disabled notice if shown.
- Appeal once from the disabled screen: you are the owner, the account was taken over, and you want it secured and restored.
- Alert friends that scam messages were not from you.
- If a Business Portfolio gained an unknown admin, see unknown admin after a hack.
Related: hacked then disabled for spam, hacked Facebook recovery, Instagram disabled after hack.
Official links
| Link | What it is for |
|---|---|
| Hacked Facebook account www.facebook.com/hacked | For a takeover: password, email, phone or name changed, or posts and messages you did not send. |
| Personal account suspended or disabled www.facebook.com/help/103873106370583 | Meta’s page on suspended and disabled personal profiles. It explains the appeal window and that the appeal starts from the notice you see when you log in. |
| Find your account www.facebook.com/login/identify | Password reset by email, phone or username. Start here if you see no disabled or suspended message. |
| Account Recovery Hub www.meta.com/account-recovery-support/ | Meta’s own starting page for Facebook, Instagram and Threads login and recovery. |
| Business Support Home (Account Quality) business.facebook.com/accountquality | Shows restrictions on personal advertising access, Pages, ad accounts and Business Portfolios, with Request review where it is offered. |
Before you open any link
- Screenshot the full notice, including the date and any reference number.
- Use the phone or computer you usually log in from, on your normal network, without a VPN.
- Appeal once, in plain words. Repeated or copy-pasted appeals do not help.
- Do not make a new account while you wait.
- There is no “private” or “direct” appeal link. Use the official links on this page, or send us your case.
Avoid
- Paying a stranger who claims they can “unlock” Facebook.
- Logging in from random VPNs while appealing.
- Opening a second profile that posts as you.
What to send us
Message us on WhatsApp or email team@unbanz.com with:
- The username or profile link.
- A screenshot of the exact notice, with the date.
- What you already tried (appeal, ID upload, verification).
- Never your password or login codes.
Want it done for you?
If you would rather hand it over, see our fixed fees for account recovery. Your password stays with you, and fixed fees, paid upfront by card, with a 100% refund if the case fails. Unbanz is independent and cannot see inside Meta’s systems; the platform makes the final decision.
Related
Meta appeal links directory, Facebook appeal links, Facebook disabled appeal.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, Snapchat and Meta ad accounts, and claim usernames. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
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Transcript
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Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
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Transcript
My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
Updated November 2026
For a takeover, start at instagram.com/hacked or facebook.com/hacked from a device you used before. If the hacker changed the email, Meta’s flow lets you choose that you no longer have access and verify another way. After you are back, check Accounts Center for unknown logins and connected accounts, and turn on two-factor authentication. See Facebook hacked and email changed.
The hacker changed my email and phone. Can I still recover it?
Often yes, through the hacked page and identity checks such as a video selfie. Use a device and network you used before.
What to send us
- The username or profile link.
- A screenshot of the exact notice, with the date visible.
- Whether you already appealed, and what Meta replied.
- Whether you still have the email and phone number on the account.
- Never your password or login codes.
Send it on WhatsApp or to team@unbanz.com.
QUICK ANSWERS
Good to know.
Why disable after a hack?
Taken-over accounts are often used for spam or scams, which can trigger a disable.
Should I reset the password first?
If you can still reset and get in, secure email and phone first. If you only see the disabled notice, use that appeal.
Do I need a police report?
Useful for your own records and banks if money moved. Meta’s appeal still runs through its own forms.