Official routes first
Free and always available.
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Best service to recover a disabled Facebook account
The right choice depends on the notice, what you have already tried and how much time you can give it. Here is how the options compare.
Start with Facebook’s own appeal on the notice, or facebook.com/hacked if you were hacked. If that stalls, a legitimate service, such as Unbanz, helps you prepare and handle the appeal through Meta’s official process without ever asking for your password. Avoid anyone who asks for login codes. Meta makes the final decision.
No password
A legitimate service never needs it.
Terms first
Agreed with you before any work starts.
How the options compare
| Option | What it covers | Cost | Watch out for |
|---|---|---|---|
| Facebook’s own tools | Appeal on the notice, facebook.com/hacked, ID upload. | Free. | Automated replies. One clean try matters. |
| Meta Verified support | Chat support for subscribers on eligible accounts. | Monthly subscription. | Not available to every account, and it does not overrule a decision. |
| Doing it yourself with a guide | Same official routes, with your own research. | Free. | Easy to send a weak or duplicate appeal. |
| An independent recovery service | Help preparing and handling the appeal through Meta’s official process. | Agreed with you before work starts. | Anyone asking for your password or login codes. |
| "Recovery hackers" in DMs or comments | Nothing legitimate. | Upfront fees. | These are scams. Avoid them. |
How to check a Facebook recovery service
- Never asks for your password or login codes.
- Puts the price and refund terms in writing before you pay.
- Tells you the terms before any work starts.
- Explains which official route it will use.
- Can be reached on a public contact, not only through DMs.
- Says plainly that Meta makes the final decision.
Where Unbanz fits
Unbanz is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook and Meta ad accounts, and claim usernames. We work from your profile link and a screenshot of the notice, prepare the appeal and the supporting details, and handle it through Meta’s official process. The usual estimate is 3–7 days from the day we start. Fixed fees, paid upfront by card, with a 100% refund if the case fails. Related: Facebook account recovery, hacked Facebook account recovery and Facebook disabled: how to appeal.
What to send
- Your Facebook profile link or the name on the profile.
- A screenshot of the message or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your Facebook profile link and a screenshot of the message.
- We tell you honestly whether this is something we can help with. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We prepare the appeal and the supporting details, to go through Facebook’s own channels.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- People whose Facebook appeal was rejected or went unanswered.
- Small businesses whose Page and ads sit on a disabled profile.
- Anyone weighing up whether to get help.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Services people compare in 2026
Short answer: for a suspended or disabled Facebook account, start with Meta’s free appeal. If you want help, the independent services below are the ones people most often compare. None of them is part of Meta, none can override Meta, and none should ask for your password. Details come from each company’s own website.
| Option | What it covers | Terms as published | Compare |
|---|---|---|---|
| Meta’s own appeal (free) | The notice in the app, Accounts Center, or Business Support Home for ad accounts | Free. Always try it first. | Official links |
| Respect Network | Reputation management firm. Instagram recovery plus content removal across many platforms | Written terms after an assessment. Says it has an official Meta partnership, which we could not verify | Unbanz vs Respect Network |
| Hacked.com | Recovery for social, email and phone accounts, with demand letters and small claims help | Published packages: $149 Zoom assessment, $499 personal, $990 business (its pricing page, 4 November 2026) | Unbanz vs Hacked.com |
| RESCUNO | Disabled, suspended and hacked Instagram and Facebook accounts, Pages and Meta ad accounts | Public prices: 119 USD kit, from 349 USD personal, from 849 USD business (its site, 29 October 2026) | Unbanz vs RESCUNO |
| Unbanz | Suspended or disabled Instagram and Facebook accounts, Meta ad accounts, username claims | Fixed fees, paid upfront by card, with a 100% refund if the case fails. Card payment | How it works |
How to choose between them
- Need help across many platforms, not only Meta: a broader service may fit.
- Want a published price list: Hacked.com and RESCUNO publish theirs.
- Want to deal in writing over WhatsApp or email, for a Meta account or a username: that is how Unbanz works.
- Anyone who claims a private line into Meta or asks for your login: walk away.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
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Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
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So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
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Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
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My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
Is there a way to talk to a human at Facebook?
Meta Verified subscribers can chat with support on eligible accounts. Otherwise, Facebook does not offer phone support for disabled accounts.
Can a service get my account back faster than Meta?
No one can speed up Meta. A clear, accurate appeal with matching documents is what helps.
Which countries does Unbanz help in?
We work remotely, including with people in the US, the UK, Canada, the Netherlands and France.
Does anyone need my password to help?
No. Never share your password or login codes. Anyone who asks for them is a risk.
Do I need to share my Facebook password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about a disabled Facebook account?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.