Hacked route first
Instagram or Facebook hacked page.
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My Meta Verified creator account was hacked.
Verification does not stop a takeover, and the hacked-account route still comes first.
Start with instagram.com/hacked or facebook.com/hacked from a device you have used before; Meta Verified support is easiest to reach while you can still log in somewhere, so try it from any session that still works. Tell brand partners and your manager now, before followers get scam messages from your account, and post a warning on another platform. If the hacker changed the email and phone, follow the identity steps in the hacked route. If the official route fails, Unbanz handles Instagram for $800 and Facebook for $900, paid upfront with a 100% refund if it fails.
Any open session
Meta Verified support is reached from inside the app.
Warn partners
Before the scam DMs start.
First steps
- Open the hacked page for the platform on a phone or computer you have used before.
- Check every inbox for Meta emails about a changed email; use the secure link in that email.
- From any still-working session, contact Meta Verified support and give the account name and what changed.
- Check where Meta Verified is billed (App Store, Google Play or Meta) and watch for charges you did not make.
- Tell brand partners and agencies; pause scheduled sponsored posts.
What creators should protect
- Brand-deal messages and contracts in DMs: screenshot them from any device still logged in.
- Linked Facebook Page or Instagram professional dashboard access.
- Payout details for monetisation features.
- The username, which hackers sometimes change or sell.
Official links
| Link | What it is for |
|---|---|
| Hacked Instagram account www.instagram.com/hacked/ | For an Instagram takeover, or an email, phone or username changed without you. |
| Hacked Facebook account www.facebook.com/hacked | Recover the personal profile first. Business access hangs off it. |
| Meta Verified in Accounts Center accountscenter.meta.com/meta_verified | Manage the subscription and reach Meta Verified support. |
| Meta Verified overview www.meta.com/meta-verified/ | What the subscription includes, by country. |
Want it handled for you?
Unbanz handles Instagram account recovery for a fixed $800, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not Instagram, and we never ask for your password or login codes.
To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.
Related
Creator account disabled, Disabled while Meta Verified is active, Username changed without permission.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.
CLIENTS
What clients say
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So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
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My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
Does Meta Verified recover hacked accounts faster?
It gives you a support contact. Recovery still goes through Meta’s hacked-account process.
The hacker changed my username. Can I get it back?
Usually yes, if the account is recovered quickly. Say so in the hacked route and to support.
What does Unbanz charge?
$800 for Instagram or $900 for Facebook, upfront, with a 100% refund if it fails.