Check the holder
A former colleague, a franchise page and a copycat each need a different route.
Home / Username claims
Want the Instagram username that matches your agency name?
Buyers and sellers search by agent and agency name. If your handle is taken, here is what to check first.
Agent and agency handles are often held by a former colleague, a franchise office or an old listing account. Check whether the holder is active, whether it uses your name or logo, and what you can show: a licence, an agency registration, listing pages and signage. Those facts decide which official route fits.
Show your licence
A real estate licence or agency registration ties the name to you.
Keep listings consistent
Your website and listings should show the same name as the handle you want.
Who tends to hold an agent handle
- A former agent from the same office who used the name.
- A franchise or network page that registered it first.
- An abandoned account made when you first set up.
- A copycat that posts listings under your name.
Every claim goes through the platform’s own processes. No bots, no false reports, no buying or selling accounts.
What to send
- The handle you want and the one you use now.
- Your licence number or agency registration.
- A screenshot of the holder’s profile and latest post.
- A line on why the name is yours.
What to send
- The exact @username you want.
- Your current Instagram profile, so the handle can go onto it.
- Why the name is yours: brand, business name, registered trademark, or the name you used before.
- What you have already tried, if anything.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with the @username you want and your current profile.
- We tell you honestly whether this is something we can help with.
- We check the handle and pick the official route that fits it. Your password stays with you.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Independent agents building a personal brand.
- Small agencies and brokerages.
- Property managers and developers.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Username questions people also ask (2026)
Does a trademark help with a username?
It can. Instagram’s trademark form is for accounts using a registered mark in a way that confuses people. Have the registration number, the owner name and the country of registration ready, and use the same name on the request.
Is a username claim safe for my account?
A claim should never need your password or login codes. Buying or selling usernames or accounts goes against Instagram’s Terms of Use and can get both accounts removed, so avoid marketplaces.
Can I claim a username from an inactive account?
Instagram has no public form to request an inactive username. A name usually frees up only when the holding account is removed or deleted. A registered trademark adds an official route: Instagram’s trademark report form, which covers accounts that infringe the mark, not just accounts that share the name.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
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QUICK ANSWERS
Good to know.
Does a franchise name complicate this?
It can. The franchise may hold rights to the brand part of the name. Tell us how the name is used.
Can I claim a handle used by a former colleague?
If the account is active and genuine, usually not. If it uses your name to mislead, a report may apply.
Is a licence number required?
It is not required, but it is strong proof that the name is yours.
What if the username claim does not work?
If a username claim fails, you get a full 100% refund. A claim fails when the username is not successfully claimed onto your profile. Details are on the refund policy page.
Do I need to share my Instagram password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about an Instagram username claim?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.
Tell us what you need.
SERVICE FEES
Published fee.
An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts, paid upfront with a 100% refund if the claim fails.