Find out who holds it
A former trainer, a previous owner and a fan page each need a different route.
Members and new clients look for you by name. If the handle is held by someone else, here is the route.
Gym and studio handles are often held by a former trainer, a previous owner or a member who created a fan page. Check whether the account is active, whether it uses your logo or class names, and what you can show: a business registration, a lease, a class schedule and photos of the space. Those facts decide which route fits.
A former trainer, a previous owner and a fan page each need a different route.
A lease, registration and photos link the name to your business.
Members can still find you while you check the claim.
Every claim goes through the platform’s own processes. No bots, no false reports, no buying or selling accounts.
Please do not send passwords, login codes, card numbers or access tokens.
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
A claim should never need your password or login codes. Buying or selling usernames or accounts goes against Instagram’s Terms of Use and can get both accounts removed, so avoid marketplaces.
Instagram has no public form to request an inactive username. A name usually frees up only when the holding account is removed or deleted. A registered trademark adds an official route: Instagram’s trademark report form, which covers accounts that infringe the mark, not just accounts that share the name.
Instagram does not publish a date. After you change your own username, Instagram usually lets you switch back for 14 days, so a name you just gave up can stay reserved for a while.
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
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QUICK ANSWERS
It depends on the facts. If it uses your name to pose as the studio, a report may apply.
A franchise may control the brand name. Tell us how the name is used.
Yes, they can change the profile details themselves. We do not buy or sell accounts.
If a username claim fails, you get a full 100% refund. A claim fails when the username is not successfully claimed onto your profile. Details are on the refund policy page.
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.
SERVICE FEES
An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts, paid upfront with a 100% refund if the claim fails.