Kollona Amn
Hacking, blackmail, impersonation.
What is specific to Saudi Arabia: regulators, reporting lines and rights.
In Saudi Arabia, cybercrime such as hacking, impersonation and blackmail is reported through the Ministry of Interior’s Kollona Amn app, and personal-data complaints under the PDPL go to SDAIA’s National Data Governance Platform with an Absher account; Meta’s appeal remains the route to reverse a disable. If the official route fails, Unbanz handles Instagram ($800) and Facebook ($900) cases, paid upfront with a 100% refund if it fails.
Hacking, blackmail, impersonation.
PDPL complaints via Absher.
For data requests.
The Meta routes themselves do not change by country: appeal from the notice you see at login (or in Accounts Center), use www.instagram.com/hacked/ or www.facebook.com/hacked for a takeover, and ask for ad account reviews in business.facebook.com/accountquality. The full list is in the Meta appeal links directory. What follows is only what differs here.
| Link | What it is for |
|---|---|
| Kollona Amn (Ministry of Interior) my.gov.sa/en/services/398352 | Report blackmail, hacking, account theft, impersonation and online fraud. Choose the platform and attach evidence. |
| SDAIA: personal data complaints dgp.sdaia.gov.sa/wps/portal/pdp/services/ReportsComplaints | PDPL complaints through the National Data Governance Platform; needs an Absher account and supporting documents. |
The Personal Data Protection Law gives rights to be informed, to access and get a copy of your data, to correction and to destruction of data no longer needed. Under the implementing regulation, a controller must respond within 30 days, extendable once by 30 days. Complaints should generally be filed within 90 days of the incident.
The Anti-Cyber Crime Law covers unauthorised access, blackmail and defamation. Keep the Kollona Amn report number for your hacked-account appeal.
Write the appeal in Arabic if that is clearer for you. See our Arabic guide.
Saudi Arabia is on Arabia Standard Time (UTC+3).
Unbanz handles Instagram account recovery for a fixed $800, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not Instagram, and we never ask for your password or login codes.
To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.
Meta appeal links directory, Account recovery by country.
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.
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QUICK ANSWERS
Through the Kollona Amn app, under cybercrime.
Yes, the SDAIA complaint service requires an Absher account.