Official routes first
Every route here starts with Meta’s own tools.
Where the Account status screen is, and what each option means for Instagram and Facebook accounts.
To appeal in Meta Accounts Center, open Settings in Instagram or Facebook, tap Accounts Center, then Account status, choose the account, open the decision and tap the option to disagree or request a review. If you cannot log in, the notice on the login screen has the same button. Menu names change between app versions, so follow the wording on your screen.
Every route here starts with Meta’s own tools.
Checked 4 November 2026.
Nobody legit needs it.
A disabled account usually shows its notice right after you enter the password. The review button sits on that screen. If the account was hacked, start at instagram.com/hacked or facebook.com/hacked instead.
For ad accounts, use Account Quality in Meta Business Suite (business.facebook.com/accountquality). Select the asset and use Request review if shown. See the ad account guide.
Sometimes there is no review option, often when a decision is marked final or the window has closed. Screenshot the screen with the date. In the EU, Appeals Centre Europe may be an option once Meta’s own process is finished. See no appeal button (US and Canada) and EU and UK routes.
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Meta often asks for a video selfie instead of a document, or shows no upload at all. Record the selfie once, in good light, with no filters or glasses. If no option appears, screenshot the screen with the date. Sending repeated requests does not help.
Meta does not commit to a timeline. Waits vary widely, and identity checks can add to them. The appeal window shown on a disable notice is usually about 180 days, so note the date on yours.
In the EU, Appeals Centre Europe can review Facebook and Instagram account decisions. It is free and non-binding, and Meta’s internal appeal must be finished first. Outside the EU there is no equivalent body for account decisions.
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook and Meta ad accounts, and claim usernames. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
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The Facebook appeal still starts from the notice you see when you log in: choose the option to disagree or request a review, and complete any check Meta asks for, such as a video selfie or an ID upload. Meta states that you generally have 180 days to appeal a suspension. If the screen offers no appeal, see what to do with no appeal button and the Facebook appeal links directory.
Meta does not process account appeals by email. Paste a short version of your letter into the appeal field shown in the app, Account Status or Business Support Home.
Send it on WhatsApp or to team@unbanz.com.
QUICK ANSWERS
Settings, then Accounts Center, then Account status. The exact names can differ by app version.
Yes, if both are linked in the same Accounts Center. Each decision is appealed separately.
No. You do it from your own login. Nobody legit needs your password.