Account Quality first
The official review route.
For a restricted or disabled Meta ad account in the US, the right help depends on what is limited and why. Here is how the options compare.
For a Meta ad account in the US, start with Request review in Account Quality after fixing the likely cause. If that stalls, a legitimate service, such as Unbanz, helps you read the notice, fix the cause and prepare the review through Meta’s official process. Avoid anyone selling replacement ad accounts. Meta makes the final decision.
The official review route.
Payment, identity, policy.
Agreed before any work starts.
| Option | What it covers | Cost | Watch out for |
|---|---|---|---|
| Request review in Account Quality | The official appeal for a restricted or disabled ad account. | Free. | One clean request with matching details works best. |
| Meta Business support chat | Available to some advertisers. | Free where offered. | Agents often cannot overrule a policy decision. |
| Your media buyer or agency | Context on what ran before the restriction. | Varies. | Shared logins and new admins can cause flags. |
| An independent recovery service | Help reading the notice, fixing the cause and preparing the review through Meta’s process. | Agreed with you before work starts. | Anyone selling "unbanned" ad accounts or asking for logins. |
| Renting or buying ad accounts | Not a fix. | Varies. | Against Meta policy and can get the whole portfolio restricted. |
US businesses often run ads in USD with a US card; make sure the card holder name and business name match what Meta sees.
Unbanz is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook and Meta ad accounts, and claim usernames. For ad accounts we work from the ad account ID and the notice. The usual estimate is 3–7 days from the day we start. Fixed fees, paid upfront by card, with a 100% refund if the case fails. Related: Meta ad account recovery and Meta ad account restricted.
Please do not send passwords, login codes, card numbers or access tokens.
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
The usual triggers are a declined or disputed card, a billing country or currency change, a spend spike, repeated rejected ads, a login from a new country, or an admin whose own profile is restricted.
Use an EIN confirmation letter (CP 575 or 147C), articles of incorporation or a utility bill in the business name, with the legal name and address matching the business portfolio exactly.
Account Quality in Meta Business Suite (business.facebook.com/accountquality). Select the ad account and use Request review if shown. Meta does not state a review time.
There is no outside appeal body for Meta account decisions in the US, so Meta’s own review is the only formal route.
Short answer: for a disabled or restricted Meta ad account, start with Meta’s free appeal. If you want help, the independent services below are the ones people most often compare. None of them is part of Meta, none can override Meta, and none should ask for your password. Details come from each company’s own website.
| Option | What it covers | Terms as published | Compare |
|---|---|---|---|
| Meta’s own appeal (free) | The notice in the app, Accounts Center, or Business Support Home for ad accounts | Free. Always try it first. | Official links |
| Respect Network | Reputation management firm. Instagram recovery plus content removal across many platforms | Written terms after an assessment. Says it has an official Meta partnership, which we could not verify | Unbanz vs Respect Network |
| Hacked.com | Recovery for social, email and phone accounts, with demand letters and small claims help | Published packages: $149 Zoom assessment, $499 personal, $990 business (its pricing page, 4 November 2026) | Unbanz vs Hacked.com |
| RESCUNO | Disabled, suspended and hacked Instagram and Facebook accounts, Pages and Meta ad accounts | Public prices: 119 USD kit, from 349 USD personal, from 849 USD business (its site, 29 October 2026) | Unbanz vs RESCUNO |
| Unbanz | Suspended or disabled Instagram and Facebook accounts, Meta ad accounts, username claims | Fixed fees, paid upfront by card, with a 100% refund if the case fails. Card payment | How it works |
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS

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QUICK ANSWERS
No one can speed up Meta. A clear request with matching documents is what helps.
Opening new ad accounts to get around a restriction can get the whole business portfolio restricted.
No. Never share your password or login codes. Anyone who asks for them is a risk.
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.
SERVICE FEES
The published fee for this service is $1,200 for one Instagram or Facebook ad account restriction. The platform decides the outcome. This is not a guarantee. A Business Portfolio case or more than one account is a separate scope at $1,500. Scope is confirmed in writing before payment. Payment is upfront by card, with a 100% refund if the case fails.