Appeal once
From the notice, before the countdown ends.
Home / Instagram account help
Instagram suspended your account and you are in India?
From Delhi, Mumbai, Bengaluru or anywhere in India, the appeal on the notice comes first. India also has a formal grievance route.
Want it done for you?
Want us to handle it? See fixed fees for Instagram account recovery. Your password stays with you.
If Instagram suspended your account in India, appeal once from the notice before the countdown ends and complete the video selfie or ID check if asked. Under the IT Rules 2021 you can also send a complaint to the platform Grievance Officer for India, and if that does not resolve it, appeal to the Grievance Appellate Committee at gac.gov.in.
Selfie or ID
Good light, same face as the profile.
Grievance route
Grievance Officer, then gac.gov.in.
Steps
- Screenshot the notice, with the date and any deadline shown.
- Appeal from the notice in the app, once, with accurate details.
- Do the video selfie or ID check if Instagram asks for it.
- Keep the final decision message. You need it for the next step.
The India grievance route
The IT Rules 2021 require significant social media platforms to name a Grievance Officer for India and acknowledge complaints. Use the grievance contact listed in the Instagram Help Center for India, attach the notice screenshot and your username, and keep the reference. If the reply does not resolve it, the Grievance Appellate Committee at gac.gov.in accepts appeals against the platform decision. Related: how to appeal an Instagram suspension, Instagram ID verification and the 180-day countdown.
If it was hacked first
If someone took over the account before the suspension, report it at cybercrime.gov.in or on the 1930 helpline and keep the acknowledgement number. Mention the hack in the appeal. See hacked Instagram account recovery.
What to send
- Your Instagram username (the public @handle).
- A screenshot of the notice or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened in the days before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your Instagram username and a screenshot of the notice.
- We tell you honestly whether this is something we can help with. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We prepare the appeal and the supporting details, to go through Instagram’s own channels.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Instagram users in India after a suspension.
- Creators and small businesses in India whose account is their shop.
- People in India whose account was hacked before it was suspended.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook and Meta ad accounts, and claim usernames. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
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India
QUICK ANSWERS
Good to know.
Is there an India-specific route?
Under the IT Rules 2021, large platforms must have a Grievance Officer for India. If that complaint does not resolve it, the Grievance Appellate Committee at gac.gov.in takes appeals. These run alongside the in-app appeal, not instead of it.
Can I write the appeal in Hindi or another Indian language?
Write in the language you are most comfortable with. Short and accurate matters more than the language.
Should I pay someone on Telegram who says they can unban me?
Be careful. Many such offers are scams. Nobody needs your password or login codes.
Do I need to share my Instagram password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about an Instagram suspension?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.