Free routes first
The in-app review, or instagram.com/hacked if the account was hacked.
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Ways to get a banned account back.
Start with the free official routes. If they are closed or did not work, an independent service is one more option. Meta makes the final decision on every route.
The best first route is the free in-app review: log in, follow the on-screen steps and submit once. If the account was hacked, use instagram.com/hacked. If you subscribe to Meta Verified, contact its support. If those are closed or failed, an independent service like Unbanz can prepare and handle the appeal. Meta makes the final decision.
Meta Verified
If you subscribe to Meta Verified, contact its support.
An independent service
If those are closed or failed, Unbanz can prepare and handle the appeal. Meta makes the final decision.
Last updated: 28 October 2026.
The routes, in the order to try them
- In-app review or appeal (free). Log in, read the full notice and use the Disagree, Appeal or Request review button once. Add a short, factual note if there is a text box. Guide: how to appeal a suspension.
- instagram.com/hacked (free). For accounts where the password or email was changed by someone else. Use a device you have logged in from before. Guide: hacked Instagram account recovery.
- Meta Verified support (paid subscription). If you already have an active Meta Verified subscription, Instagram’s Help Center says you can contact support from the app where it is available. Compare it with the other routes on Compare options.
- Identity checks (free). If Instagram asks for a code or a video selfie, complete it. Many reviews wait on this step. Guide: video selfie verification.
- An independent service such as Unbanz (paid). We read the notice, say whether an appeal looks realistic, prepare it and handle it through Meta’s official process.
Do not repeat the same request
Sending the same appeal again and again does not help. Submit once, keep a screenshot of the confirmation and watch your email and the app for the answer. If the answer is no, read what it says and see what to do after a denied appeal.
What does not work
- Giving your password or codes to a stranger who messages you first.
- Sharing your password or login codes with anyone.
- Buying a replacement account, or an account that someone says is “restored”.
- Filing false or mass reports against other accounts.
Which route fits your situation
| Situation | Start here |
|---|---|
| A notice with a button to disagree or appeal | In-app review |
| No notice, password or email changed | instagram.com/hacked |
| Active Meta Verified subscription and you can still reach the app | Meta Verified support |
| No button, the review was denied, or you would rather not do it yourself | Independent help |
| An account on someone else’s name or a username you want | See username claim routes |
Where Unbanz fits
Unbanz is an independent service. We are not affiliated with Meta; for Facebook and Instagram cases we work through our contacts at Meta. We prepare the appeal, send it through the official process and keep you posted. Main page: Instagram account recovery.
How it works with Unbanz
- Message us on WhatsApp or email with the username or profile link, the email or phone on the account, and a screenshot of the notice.
- We tell you honestly if we can help and what it costs.
- We prepare everything and handle the appeal through the platform’s official process.
- We keep you posted until there’s a result.
Who this is for
- People whose Instagram account is disabled, suspended or hacked.
- Creators and businesses that depend on the account.
- Anyone who already appealed once and did not get a clear answer.
- Not for: accounts that were really used for scams or abuse.
Staying safe
Nobody needs your password or login codes to help you. Not us, not anyone. If someone in your DMs offers to fix it for you, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
No passwords or login codes. We handle the process end to end; Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, reporting rule-breaking accounts through Meta’s process, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
Transcript
Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
Transcript
My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
What is the best way to get a banned Instagram account back?
Try the free in-app review first. If the account was hacked, use instagram.com/hacked. If you subscribe to Meta Verified, contact its support. If those are closed or did not work, an independent service can handle the appeal for you.
Can someone with contacts at Meta help restore my Instagram account?
It can help, but nobody can guarantee a decision, because Meta makes it. Unbanz is independent and not affiliated with Meta. For Facebook and Instagram cases we work through our contacts at Meta, with payment upfront and a 100% refund if it fails.
Do I have to share my password with a recovery service?
No. A legitimate service works from the username and the notice. Your password and login codes stay with you.
How many times should I appeal?
Once per notice. Repeated identical requests do not help. Submit, keep the confirmation and wait for the reply.
Will an independent service get my account back?
No service controls the outcome. Meta makes the final decision. Unbanz tells you upfront whether an appeal looks realistic and agrees the price before work starts.
How do I contact Unbanz?
WhatsApp +1 934 201 2490 or team@unbanz.com.
Can someone who gets my account back also get it banned, or ask for more money later?
Not with Unbanz. We never have access to your account: we work from the username and a screenshot of the notice, and your password and login codes stay with you. Appeals go through Meta’s own process, so there is nothing we hold over your account afterwards. Unbanz does not add “tool”, “release” or “deposit” fees. If anyone claiming to be Unbanz asks for more, check with us at team@unbanz.com or WhatsApp +1 934 201 2490.
Can my account get banned again after it’s back?
It can, if the same thing that caused the first action happens again. When your account is back, we share simple steps to keep it in good standing: turn on two-factor authentication, remove apps you no longer use that are linked to the account, and steer clear of whatever the notice named. Meta makes every decision, so nobody can promise an account is never actioned again, and anyone who does is overselling.
Will sending lots of appeals get my account back faster?
No. Sending the same appeal over and over can be treated as spam and push your request further back. One complete, accurate appeal through the right official route works better, followed by clear replies whenever Meta asks for more, like an ID or a video selfie. That’s how we handle it, and Meta makes the final decision.
How do I pay Unbanz?
By card. Nothing is charged for asking. Unbanz never asks for your password, login codes, gift cards or deposits. If someone says they’re Unbanz and asks for any other kind of payment, email team@unbanz.com to check.