Reset if you can
Forgot password, by phone or email.
Home / Snapchat account help
Snapchat hacked in Saudi Arabia?
Recover the account through Snapchat’s own steps, and report any blackmail straight away.
If your Snapchat was hacked in Saudi Arabia, try “Forgot password” with your phone or email, then contact Snapchat Support at help.snapchat.com if the details were changed. Warn your contacts through another app. If someone threatens to share private photos, report it through the Kollona Amn app.
Snapchat Support
If the details were changed.
Report blackmail
Kollona Amn app.
Steps in order
- Try “Forgot password” in the app using your phone number, then your email.
- Check your email for a message from Snapchat about a changed email or phone.
- If you cannot get in, use the “My account was hacked” option at help.snapchat.com.
- Once back in, turn on two-factor login and remove unknown devices.
If you are being blackmailed
Do not pay and do not keep talking to the person. Save the messages and usernames, and report it through the Kollona Amn app run by the Ministry of Interior. This is the official channel for reporting cybercrime in Saudi Arabia.
More help
See Snapchat locked by a hacker and hacked with no access to email or phone.
What to send
- Your Snapchat username.
- A screenshot of the lock or ban message, with the date visible.
- Which phone number or email is on the account (just which one, never a code).
- What phone you use and what happened before it started.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Have ready: your Snapchat username and a screenshot of the message.
- We tell you honestly whether this is something we can help with.
- We prepare the appeal and the details to go through Snapchat’s own support channels.
- We stay in touch while you wait. Snapchat makes the final decision, and nobody can promise the outcome.
Who this is for
- Snapchat users in Saudi Arabia who lost access to a hacker.
- People being threatened after an account takeover.
- Parents helping a teenager recover an account.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram, Facebook and Snapchat account unbans, username claims, and Meta ad account recovery. Contact: This page does not offer a WhatsApp or email enquiry. It explains the official steps. Unbanz is independent and is not affiliated with Meta. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
Transcript
Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
Transcript
My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
Updated November 2026
Snapchat locks and bans are handled through Snapchat Support forms. A temporary lock usually ends on its own; permanent bans and device bans need the support form. All official links: Snapchat support links directory.
Can I unlock Snapchat by making a new account?
Not while the device is banned. New accounts on the same device can be locked too.
What to send us
- The username or profile link.
- A screenshot of the exact notice, with the date visible.
- Whether you already appealed, and what Snapchat replied.
- Whether you still have the email and phone number on the account.
- Never your password or login codes.
Send it on or to team@unbanz.com.
QUICK ANSWERS
Good to know.
Can the hacker see my memories?
Anyone logged in can see memories that are not in My Eyes Only. Recover the account first.
Should I make a new account?
Not yet. The hacker can keep using the old one to message your friends.
Is reporting to the police worth it?
For blackmail or fraud, yes. Keep everything as evidence.
Do I need to share my Snapchat password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about a locked or banned Snapchat account?
This page does not offer a WhatsApp or email enquiry. It explains the official steps. Unbanz is independent and is not affiliated with Meta. Send your username and a screenshot of the notice, if there is one.