One document
Passport, licence or national ID.
Home / Instagram recovery
Instagram asking for ID in the UK or EU?
Which document to use, how the selfie works, and what GDPR means for your data.
Upload one clear photo of a passport, driving licence or national ID card whose name matches the account, through the Instagram screen only. For a video selfie, use good light, no filters, your usual phone and no VPN. Under GDPR you can ask Meta how your ID and selfie data are used and kept.
Selfie
Daylight, usual phone, no VPN.
GDPR
Ask how data is kept.
Why checks fail
- Glare or cropped corners on the document.
- A name that does not match the profile at all.
- Repeated submissions in a short time.
- VPN or a rarely used device.
Your data
Meta's notice on the screen explains how long the selfie and ID are kept. You can make a data access request under GDPR or UK GDPR.
Related
See Instagram ID verification request, Video selfie verification, Instagram disabled, EU, Instagram disabled, UK.
What to send
- Your profile link or username.
- A screenshot of the message or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your profile link and a screenshot of the message.
- We tell you honestly whether this is something we can help with. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We prepare the appeal and the supporting details, to go through Instagram’s own channels.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Instagram users in United Kingdom, France, Germany.
- Businesses and creators whose account carries their work.
- Anyone who has tried the official route and is stuck.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Local questions, answered (2026)
Which ID works for Instagram in the UK?
Usually a UK passport, photocard driving licence or biometric residence permit, with the same name as the profile. Instagram often asks for a video selfie instead.
Which ID works for Instagram in the Netherlands?
Usually a Dutch passport, ID card or driving licence, with the same name as the profile. Instagram often asks for a video selfie instead.
Which ID works for Instagram in France?
Usually a French passport, carte d’identité or titre de séjour, with the same name as the profile. Instagram often asks for a video selfie instead.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
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Transcript
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QUICK ANSWERS
Good to know.
Can I cover my ID number?
Instagram's ID screen usually allows you to cover numbers that are not needed, such as a document number, while leaving name, photo and date of birth visible.
Do I need to share my password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.