Registered mark
The strongest basis for a request.
Home / Username claims
A dormant account holds your business name?
Your company name is taken by an account that never posts. Whether you can get it depends on what you can prove.
If an inactive Instagram account holds your business name, Instagram can act when the name matches your registered trademark or the account impersonates your business. A company registration alone is weaker. Gather the trademark certificate, your website and proof you trade under the name before you file.
Impersonation
If it pretends to be you.
Proof of trading
Website, invoices, other socials.
What helps
- A registered trademark that matches the handle exactly.
- Your website and email domain using the same name.
- Other social accounts in the same name.
- Evidence that people confuse the dormant account with you, if any.
If you have no trademark yet
Consider filing one where you trade. In the meantime, pick a clear variant such as adding your city or “hq”, and keep it consistent everywhere. See claims with a UK or EU trademark.
Where this fits
This is a username claim, not an account recovery. Unbanz checks the handle and the route before anything starts. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
What to send
- The exact @username you want.
- Your current Instagram profile, so the handle can go onto it.
- Why the name is yours: brand, business name, registered trademark, or the name you used before.
- What you have already tried, if anything.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with the @username you want and your current profile.
- We tell you honestly whether this is something we can help with.
- We check the handle and pick the official route that fits it. Your password stays with you.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Companies whose name is held by a dormant account.
- Startups preparing a launch.
- Agencies handling a client’s brand name.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Username questions people also ask (2026)
Is a username claim safe for my account?
A claim should never need your password or login codes. Buying or selling usernames or accounts goes against Instagram’s Terms of Use and can get both accounts removed, so avoid marketplaces.
Can I claim a username from an inactive account?
Instagram has no public form to request an inactive username. A name usually frees up only when the holding account is removed or deleted. A registered trademark adds an official route: Instagram’s trademark report form, which covers accounts that infringe the mark, not just accounts that share the name.
How long until a released username is free?
Instagram does not publish a date. After you change your own username, Instagram usually lets you switch back for 14 days, so a name you just gave up can stay reserved for a while.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
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QUICK ANSWERS
Good to know.
Is a company registration enough?
Usually not on its own. Instagram looks for a registered trademark or a clear rule breach.
Will the inactive account be told?
Instagram may contact the account holder as part of its process.
What if the account is a fan page?
See our page on usernames taken by fan pages.
Do I need to share my Instagram password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about an Instagram username claim?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.