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Ad account restricted for a policy violation?

This page is for advertisers whose Meta ad account was restricted or disabled for “not complying with advertising standards”, and who want to appeal it properly instead of guessing.

Short answer

Find the ads Meta flagged, fix or remove them, then appeal with a short note that shows you understand the rule. Appeals that argue with the policy rarely work. Appeals that show the problem is gone often do.

Policies that cause most restrictions

Before you appeal

  1. Open Account Quality and list every rejected ad.
  2. Delete or edit them. Leaving rejected ads live works against you.
  3. Check the landing page matches the ad. Mismatches are a big trigger.
  4. Then request the review with one or two clear sentences.

What a good appeal says

Who you are, what you sell, what was wrong, and what you changed. That’s it. No threats, no long stories, no screenshots of sales.

How Unbanz helps

We go through the flagged ads and landing pages, help you fix what needs fixing, and prepare and handle the appeal through Meta’s official process. Main page: ad account recovery.

How it works with Unbanz

  1. Message us on WhatsApp or email with the ad account ID, Business Portfolio ID and a screenshot of the notice in Account Quality.
  2. We tell you honestly if we can help and what it costs. The price is agreed before work starts.
  3. We prepare everything and handle the ad account through the platform’s official process.
  4. We keep you posted until there’s a result.

Who this is for

Staying safe

Nobody needs your password or login codes to help you. Not us, not anyone. If someone in your DMs offers to fix it for you, asks you to log in through their link, or says they know someone at Meta, walk away. Unbanz never asks for logins and doesn’t claim any special access. We use the same official routes that are open to you, we just know them well and do the legwork properly.

No passwords or login codes. If we take it on, we get it done.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram, Facebook and Snapchat account unbans, reporting rule-breaking accounts through Meta’s process, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.

CLIENTS

What clients say

QUICK ANSWERS

Good to know.

How do I appeal an ad account restricted for policy violations?

In Account Quality, select the ad account and tap Request review. Fix or remove the flagged ads first and explain what changed.

Can a single rejected ad restrict my account?

Usually it’s a pattern of rejections, but one serious violation can be enough.

Should I delete rejected ads before appealing?

Yes, or edit them so they comply. Live rejected ads weaken the appeal.

Can Unbanz help with policy violation appeals?

Yes. Unbanz helps advertisers prepare and handle ad account appeals through Meta’s official review.

How do I reach Unbanz?

WhatsApp +1 934 201 2490 or team@unbanz.com.

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