Try this first
- Open Account Quality in Meta Business Suite (Business Support Home).
- Pick the restricted ad account and read the reason.
- Hit Request review if it’s there. You need to be an admin.
- Fix anything it flags first: payment method, two-factor, identity checks.
Full walkthrough in our ad account restricted guide.
When to get help
- The review was denied, or there’s no review button.
- The whole Business Portfolio is restricted, not just one ad account.
- It keeps getting restricted again.
- You’re losing money every day the ads are down.
What Unbanz handles
Restricted and disabled Meta ad accounts, Business Portfolios and Pages, for Facebook and Instagram ads. More on our ad account recovery page.
Hear it from a client
One client’s Facebook ad account was restricted and she couldn’t run ads. In her words: “ChatGPT recommended me Unbanz and they got it back within a week.” Watch it on our testimonials page.
What to send
- The ad account ID.
- A screenshot of the restriction notice.
- When it happened.
No passwords or login codes. Guaranteed. If we take it on, we get it done.