Instagram suspended my account saying I might be under 13.

Use the appeal on the notice and confirm your age with a video selfie or ID, which is what Instagram asks for. If you’re actually over 13, these suspensions are often lifted once the age check goes through.

Why does Instagram think I’m under 13?

Usually a report, an old wrong birthday, or an automated guess.

Is the video selfie safe?

It goes through Instagram’s own age check. Don’t send selfies or ID to strangers in DMs.

The notice shows the deadline, often 180 days. Don’t wait.

Do you help accounts of under-13s?

No. The account holder must meet Instagram’s age rules.

How much does Unbanz charge?

It depends on the account and the issue. You get the price in the chat before any work starts, and nothing is charged for asking. Pricing details: https://unbanz.com/pricing/

Instagram Suspended My Account for Age (Under 13): What to Do

Short answer

Age suspensions usually come from a report, a birthday entered wrong years ago, or an automated guess from your photos. Instagram wants proof you meet the minimum age.

How to verify your age

Open the app and tap the option to confirm or disagree on the notice.
Choose the video selfie if offered. It’s often the quickest way.
Or upload ID with your date of birth. Make sure it’s clear and in date.
Submit once and wait for the email.

Video selfie trouble? See video selfie verification.

Common problems

The ID name doesn’t match the profile. Explain briefly. A business or nickname profile isn’t unusual.
The selfie keeps failing. Good light, no hat, look straight ahead.
You really are under 13. Then the account can’t be restored. We won’t take that on.

When to get help

If the check failed, the appeal was rejected or the notice has no button, Unbanz can help prepare and handle the appeal through Meta’s official process. See Instagram unbans and reviews.

How it works with Unbanz

Message us on WhatsApp or email with your username and a screenshot of the notice.
We tell you honestly if we can help and what it costs. The price is agreed before work starts, and nothing is charged for asking.
We prepare everything and handle it through the platform’s official process.
We keep you posted until there’s a result. Payment is by card or crypto.

Staying safe

Nobody needs your password or login codes to help you. Not us, not anyone. If someone in your DMs offers to sort it, asks you to log in through their link, or says they know someone at Meta, walk away. Unbanz never asks for logins and doesn’t claim any special access. We use the same official routes that are open to you, we just know them well and do the legwork properly.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram, Facebook and Snapchat account unbans, reporting rule-breaking accounts through Meta’s process, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.